Our Services
Innovate · Educate · Inspire
Expert Services - Tailored for You
We design customised AV solutions by first understanding what matters most to you. From concept through to install, AAE creates integrated systems that support connection, communication, and collaboration - powered by experience and purpose.
Professional Services
Expert guidance for smarter AV decisions
We provide consultancy, audits and asset insights to help you plan confidently, align with best-practice workplace technology standards and maximise value from every system. Our team delivers clear gap analysis, compliance support and structured roadmaps that improve performance, reduce operational risk and keep your AV environments reliable and future-ready for your organisation.
Managed Services
Proactive management for dependable AV performance
We monitor, maintain and support your AV and workplace technology so issues are resolved quickly, and systems stay available and operating when people need them. Scheduled checks, reporting and compliance activities are handled for you, giving predictable performance, fewer disruptions and confidence that everything is being managed every day across your organisation.
IQP – Hearing Assist
Independent Qualified Person inspections for compliance
We carry out accredited inspections of hearing assist and AV systems across supported locations, providing annual reports and completed Form 12A or 15 documentations for council submission. This keeps you aligned with the Building Act and relevant standards, ensuring systems remain certified, safe, reliable and ready for everyday use in your organisation.
Onsite Support & Maintenance
Technicians on site when you need them
Our technicians visit with professional test equipment and spare parts to diagnose faults, repair issues and recalibrate systems so everything works as intended. Planned preventative maintenance reduces breakdowns and keeps AV and workplace technology dependable over time, supporting smoother operations and better experiences for people using your spaces daily.
Nationwide Deployment
Consistent delivery across every location
From a single site to a national network, we coordinate survey, design, installation, commissioning and training so each location receives the same careful attention and professional finish. Standardised processes, documentation and handover enable your teams to support systems confidently, ensuring predictable performance wherever your AV and workplace technology is deployed nationwide every day.
Remote Support
Fast fixes without a site visit
We resolve many AV and workplace technology issues remotely through secure access, phone or email, often within the hour during business hours on supported sites. Our technicians can adjust settings, update firmware and guide your staff through simple checks to restore normal operation quickly and minimise disruption to your organisation and people.
Collaboration
as-a-Service
Everything your meeting spaces need in one subscription
This monthly service bundles hardware, software, monitoring, maintenance and upgrades into a single predictable fee. It removes upfront investment, reduces operational complexity and keeps your workplace AV consistently updated. The model scales easily across your organisation, improving reliability, user experience and long-term technology performance as your needs evolve.
Help Desk & Ticketing
One contact point for every request
Your users contact a local help desk for all AV and workplace technology issues. Every request is logged and tracked from lodgement to resolution, with clear updates and response times aligned to your service level agreement. This provides transparency, accountability and confidence that support is being handled across your environments.
Looking for Solutions?
See how AAE’s tailored solutions bring your spaces to life. From design through to deployment, our integrated technology solutions improve connection, clarity and control - helping your people work, learn and engage more effectively.
Who We Are
Trusted Partners Since 1996
We’re inspired by emerging technologies and passionate about creating integrated solutions that enhance your environment.
Whether it’s a boardroom, classroom, workspace, or your favourite dining spot or venue — we’ll work with you to design, supply, and install the right technology for your needs. Our experienced team brings deep expertise and a collaborative approach to every project.
